Cannot express how grateful I am for Duane and the owner as the customer service is amazing. I had a last minute scare before my proposal and had to switch out the ring. I called Duane and told him my girlfriend wanted the halo ring with the simple single silver band. By the grace of God, they had the exact ring and size that fit the diamond I had already had. Duane was calm and told me not to worry, being the ring in and they’ll take care of me before I leave for my trip. He stood by his word and I picked up the ring and was able to propose to my now fiancé.
This is my fiancé’s dream ring and I cannot thank Duane and Charleston Alexander Diamond Importers enough for helping me make this happen.
We found and ordered our rings, within our budget and more beautiful than we could have imagined! Thank you for making this a memorable experience!!!