Jewelry Repair Services

Charleston Alexander Jewelers is your hometown jewelry repair, restoration, and custom design jeweler. We’ve been providing top-notch jewelry services in Virginia, Maryland and Washington DC for over 36 years. Our professional sales, design team and in-house jewelers have decades of experience is the jewelry business and in the DMV.

No job is too small or too difficult for us and we encourage you to bring your engagement rings, wedding bands, jewelry and heirloom pieces to Charleston Alexander Jewelers for evaluation, call us today at 703-931-6200. We provide the following services:

  • Ring Sizing
  • Head Replacement
  • Chain Repair
  • Custom Design
  • Diamond Remounts
  • Prong tightening
  • Prong Re-tipping
  • Jewelry Restoration
  • Rhodium Plating
  • Center Diamond Replacement 
  • Side Diamond Replacement
  • Gemstone Replacement
  • Insurance Replacement
  • Polishing and Cleaning 

How We Do It

Our service technicians will thoroughly inspect your jewelry while documenting characteristics for identification purposes. Your piece is placed in a secure envelope with a uniquely numbered, computer generated repair ticket, and then stored safely in our vaults. Your item will not leave our workshop and all work is performed at our secure location. Next, our jeweler will give your jewelry a cleaning and inspection to provide a final evaluation of the work to be performed. If anything was missed by the service technician, our jewelers will bring this to your attention. All work is done under 30x’s magnification to ensure the most precise result. Additionally, we may use laser welders for any soldering or jewelry fabrication.


Most jewelry stores in Virginia do not have an in-house workshop and must send your work to contract jewelry repair shops. You may never know who is truly working on your items, this is NOT the case at Charleston Alexander Jewelers. Our jewelry repair shop is located on-site at our Falls Church, Va.  location and is equipped with all the finest tools and equipment.  


If your ring is too large or too small, don’t worry we can size all jewelry you bring us. Our jewelers will measure your finger to determine the proper fit, we’ll then up size or down size the ring using the appropriate precious metal. We work with platinum, palladium, white gold, yellow gold, rose gold, and sterling silver. As part of the service we provide, we’ll carefully check all your gemstones and diamonds to ensure that nothing is loose. If we find something in need of tightening, we’ll do so at no extra cost. Your ring is meticulously refinished and brought back to like-new condition, finally Charleston Alexander Jewelers will professionally clean your gemstones and diamonds to make them shine again. If you need same-day-sizing, that’s fine with us….we can do that. Please bring your ring to our store before 2pm Monday through Friday, we’ll then quickly determine if it can be sized that same-day and what the charge will be. Note – we can’t quote prices for ring sizing without seeing the ring in-person, there are many factors that affect the final price.


White gold has been popular for many years now, unfortunately it begins to yellow after 6-12 months of active wear. Charleston Alexander Jewelers will re-finish, remove all scratches, check & tighten diamonds, and then re-plate your ring to bring it back to it’s original pure white luster.


Do you have jewelry like the items listed below? Charleston Alexander Jewelers has become experts at turning old items in to modern designs. We can take your diamonds and gemstones and re-set them in a completely new or one-of-a-kind design. Maybe you want your heirloom items left as they are, but you’d like them restored? We’ve become experts at that too. Our jewelers can replace prongs, rebuild missing parts of jewelry, replicate original detail and more. Call 703-931-6200 for more information or click here to learn more about custom jewelry design.

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