The Charleston Alexander Advantage


Our Signature Warranties & Guarantees



Lifetime Diamond Upgrade
Charleston Alexander Diamond Upgrade Advantage:
Experience unparalleled flexibility with our lifetime upgrade policy, allowing you to effortlessly trade your original certified loose diamond, solitaire pendant, or diamond studs for a Instock diamond of a different size, quality, or shape. Think of it as a diamond savings account, where you can upgrade as often as desired, paying only the difference between the diamonds, and receiving 100% of your original purchase value towards the new one. This generous policy applies one year after your initial purchase, providing ample time to explore upgrade options. Exclusive to natural diamonds, our streamlined process ensures that enhancing your symbol of love is a simple and delightful experience at Charleston Alexander.
Lifetime Jewelry Warranty
Charleston Alexander's Lifetime Warranty and Insurance Advisory:
The lifetime warranty includes services such as cleaning, tightening, and replacement of lost side diamonds (excluding damage-related losses). However, it's important to note that the warranty does not cover the center diamond. To safeguard against potential loss, damage, or theft of your jewelry, we strongly recommend obtaining comprehensive coverage through Jewelers Mutual Insurance for added peace of mind.
Complementary Repairs & Care
Complimentary Services, Beyond the Sale at Charleston Alexander:
At Charleston Alexander, our commitment to exceptional customer service extends well beyond the sale. We proudly provide unparalleled complimentary services, encompassing jewelry maintenance, inspection, detailed cleaning, stone adjusting, stone tightening, appraisals for insurance purposes, and a lifetime upgrade on your center natural loose diamond. Your satisfaction is our priority, and we're dedicated to enhancing your experience with our comprehensive complimentary offerings.
Special Financing Available
Special Financing Opportunities, Including Interest-Free Options:
Charleston Alexander is pleased to offer special financing options, with approval through Synchrony Bank, designed to facilitate your acquisition of dream jewelry. Explore our array of financing choices, including interest-free options, and apply here to take the next step in bringing your jewelry aspirations to life.
Military & Police Discounts
Military Engagement Ring Discount with Bonus Offer:
Charleston Alexander proudly supports the members of our military and police. In recognition of their dedicated service, we extend special pricing on engagement rings, wedding rings, diamond stud earrings and jewelry as a token of our gratitude. We offer an exclusive 10% coupon (excluding natural loose diamonds) for these brave individuals. With thousands of military and police customers locally and nationwide, we deeply value each one, expressing our sincere appreciation for their commitment and sacrifice.
Guaranteed Best Prices
Unbeatable Prices with Our Price Match Guarantee:
Discover a better price on our designer engagement rings featuring a GIA-certified center diamond, and we're committed to beating it! Our Price Match Guarantee is designed to ensure our customers receive the very best possible prices on designer engagement rings with certified diamonds. Please review the terms below for details on our guarantee:
Please note that Charleston Alexander reserves the right to deem a competing item "not comparable," and all decisions based on this comparison are final and not subject to dispute. Trust Charleston Alexander for the very best prices on both earth-grown natural diamonds and lab-grown diamonds in our exquisite designer engagement rings.
Custom Made Just For You
Custom Made. Your Vision Our Passion:
Experience the unique advantages of personalized engagement rings, wedding bands, and fine jewelry crafted with precision using 3D imagery by our jewelry design artist and handcrafted by one or our master jewelers and artisans. Each piece is custom-made exclusively for you, ensuring a one-of-a-kind expression of your style and sentiment. Elevate your jewelry experience with bespoke creations that reflect your individuality and capture moments that last a lifetime.
Education
Bespoke Education for Your Unique Choice:

At Charleston Alexander, we recognize that selecting the perfect diamond is a significant decision, and our diamond experts, coupled with our skilled jewelry designers, offer an unparalleled educational experience. Every Charleston Alexander customer receives a personalized diamond education, guided by our experts and designers, equipping them with the knowledge and resources necessary to choose the ideal diamond tailored to their specifications and budget. Trust us to provide not just jewelry but a personalized journey in the world of diamonds.

Expertise
Decades of Expertise as a Diamond Importer:
For nearly four decades, Charleston Alexander has proudly held the position of being the region's foremost authority on diamonds. Charleston Alexander takes pride in being a leading direct diamond importer. From the initial acquisition of rough diamonds to the meticulous polishing process and ultimate delivery to the end consumer, Charleston Alexander upholds a longstanding tradition of direct sourcing. By personally selecting the highest quality diamonds and bypassing intermediaries, we ensure the utmost value for our customers, a commitment that has been integral since our inception.

Charleston Alexander Diamond Upgrade Advantage:

Experience unparalleled flexibility with our lifetime upgrade policy, allowing you to effortlessly trade your original certified loose diamond, solitaire pendant, or diamond studs for a Instock diamond of a different size, quality, or shape. Think of it as a diamond savings account, where you can upgrade as often as desired, paying only the difference between the diamonds, and receiving 100% of your original purchase value towards the new one. This generous policy applies one year after your initial purchase, providing ample time to explore upgrade options. Exclusive to natural diamonds, our streamlined process ensures that enhancing your symbol of love is a simple and delightful experience at Charleston Alexander.

Charleston Alexander's Lifetime Warranty and Insurance Advisory:

The lifetime warranty includes services such as cleaning, tightening, and replacement of lost side diamonds (excluding damage-related losses). However, it's important to note that the warranty does not cover the center diamond. To safeguard against potential loss, damage, or theft of your jewelry, we strongly recommend obtaining comprehensive coverage through Jewelers Mutual Insurance for added peace of mind.

Complimentary Services, Beyond the Sale at Charleston Alexander:

At Charleston Alexander, our commitment to exceptional customer service extends well beyond the sale. We proudly provide unparalleled complimentary services, encompassing jewelry maintenance, inspection, detailed cleaning, stone adjusting, stone tightening, appraisals for insurance purposes, and a lifetime upgrade on your center natural loose diamond. Your satisfaction is our priority, and we're dedicated to enhancing your experience with our comprehensive complimentary offerings.

Special Financing Opportunities, Including Interest-Free Options:

Charleston Alexander is pleased to offer special financing options, with approval through Synchrony Bank, designed to facilitate your acquisition of dream jewelry. Explore our array of financing choices, including interest-free options, and apply here to take the next step in bringing your jewelry aspirations to life.

Military Engagement Ring Discount with Bonus Offer:

Charleston Alexander proudly supports the members of our military and police. In recognition of their dedicated service, we extend special pricing on engagement rings, wedding rings, diamond stud earrings and jewelry as a token of our gratitude. We offer an exclusive 10% coupon (excluding natural loose diamonds) for these brave individuals. With thousands of military and police customers locally and nationwide, we deeply value each one, expressing our sincere appreciation for their commitment and sacrifice.

Unbeatable Prices with Our Price Match Guarantee:

Discover a better price on our designer engagement rings featuring a GIA-certified center diamond, and we're committed to beating it! Our Price Match Guarantee is designed to ensure our customers receive the very best possible prices on designer engagement rings with certified diamonds. Please review the terms below for details on our guarantee:
Please note that Charleston Alexander reserves the right to deem a competing item "not comparable," and all decisions based on this comparison are final and not subject to dispute. Trust Charleston Alexander for the very best prices on both earth-grown natural diamonds and lab-grown diamonds in our exquisite designer engagement rings.

Custom Made. Your Vision Our Passion:

Experience the unique advantages of personalized engagement rings, wedding bands, and fine jewelry crafted with precision using 3D imagery by our jewelry design artist and handcrafted by one or our master jewelers and artisans. Each piece is custom-made exclusively for you, ensuring a one-of-a-kind expression of your style and sentiment. Elevate your jewelry experience with bespoke creations that reflect your individuality and capture moments that last a lifetime.

Bespoke Education for Your Unique Choice:

At Charleston Alexander, we recognize that selecting the perfect diamond is a significant decision, and our diamond experts, coupled with our skilled jewelry designers, offer an unparalleled educational experience. Every Charleston Alexander customer receives a personalized diamond education, guided by our experts and designers, equipping them with the knowledge and resources necessary to choose the ideal diamond tailored to their specifications and budget. Trust us to provide not just jewelry but a personalized journey in the world of diamonds.

Decades of Expertise as a Diamond Importer:

For nearly four decades, Charleston Alexander has proudly held the position of being the region's foremost authority on diamonds. Charleston Alexander takes pride in being a leading direct diamond importer. From the initial acquisition of rough diamonds to the meticulous polishing process and ultimate delivery to the end consumer, Charleston Alexander upholds a longstanding tradition of direct sourcing. By personally selecting the highest quality diamonds and bypassing intermediaries, we ensure the utmost value for our customers, a commitment that has been integral since our inception.



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